Wyetech

Cloud System Administrator Skill Level 2

Wyetech is seeking a Cloud Systems Administrator Level 2 to support a mission-driven cyber platform built with Java and Free and Open-Source Software technologies, including Kubernetes, Hadoop, and Accumulo. The selected candidate will help sustain and optimize a cloud-based enterprise platform that enables execution of data-intensive analytics on managed infrastructure.

As a Cloud Systems Administrator, you will be part of the Operations Team responsible for maintaining day-to-day platform stability, supporting customer operations, and troubleshooting technical issues across complex Linux-based environments. This is an on-call position providing Tier 1 through Tier 3 operational support.

The ideal candidate thrives in a fast-paced technical environment where attention to detail, proactive task management, and the ability to independently diagnose and resolve operational issues are essential to mission success.

What You’ll Do:

• Support daily operations of cloud-based analytic platforms.

• Provide Tier 1–3 operational support for infrastructure and system-level issues.

• Implement, troubleshoot, administer, monitor, and maintain large distributed computing clusters.

• Diagnose and troubleshoot large-scale cloud-computing systems and distributed storage environments.

• Troubleshoot operational issues within complex Linux/UNIX environments.

• Manage Red Hat/CentOS provisioning using Kickstart.

• Perform Linux/UNIX networking analysis and troubleshooting using tools such as nmap and tcpdump.

• Support DNS administration, including hosts files and DHCP.

• Assist with containerized and distributed-platform technologies.

• Collaborate with engineering teams to identify and resolve system-performance and reliability issues.

• Support on-call operational requirements in a mission-focused environment.

• Work independently on complex technical tasks while collaborating within a predefined mission-focused team structure.

• Plan, communicate, lead, and oversee complex technical tasks requiring interaction across multiple technical groups.

• Assist with educating and training junior technical resources.

Required Technical Qualifications:

• At least three (3) years of experience performing system administration and monitoring of large distributed systems consisting of multiple clusters, clustering across at least three racks of equipment, and a minimum of 60 nodes per site.

• Seven (7) years of experience demonstrating a strong understanding and working knowledge of core Linux operating-system components.

• Experience managing user and group accounts in LDAP.

• Experience configuring and administering DHCP, DNS, and TFTP.

• Five (5) years of experience writing software scripts using Bash, Perl, or Python.

• Experience diagnosing and troubleshooting large-scale cloud-computing systems.

• Experience with distributed systems used for storage and retrieval of data, such as Hadoop, Cassandra, Scality, Swift, Gluster, Lustre, GPFS, Amazon S3, or comparable big-data/high-performance computing technologies.

• Experience with configuration-management technologies including Puppet and Salt.

• Expert understanding of end-to-end Linux PXE/network provisioning, including Anaconda Kickstart configurations, RAID-controller utilities, TFTP images, and disk-detection scripts.

• Experience remotely accessing and troubleshooting systems to perform hardware diagnosis and repair using technologies such as VNC, Serial over LAN, IPMI, and BIOS-level configuration.

• Understanding of enterprise/corporate architecture and familiarity with OpenSSL and Java keystore manipulation.

• Experience troubleshooting commodity hardware platforms.

Cloud & Platform Technologies:

The selected candidate may work with technologies including:

• Docker
• Kubernetes
• Hadoop/HDFS
• Accumulo
• Prometheus
• Grafana
• Salt/Ansible
• OpenStack
• AWS
• Python/Bash scripting
• JIRA

Networking & Infrastructure:

• Advanced knowledge of SSH tunneling and protocols, including implementation of dynamic SOCKS proxies.

• Familiarity with SSH-based utilities such as rsync, pdsh, pdcp, and WinSCP.

• Understanding of low-level networking concepts, including VLANs, port-channel bonding, and Layer 2/Layer 3 switch interactions.

• Familiarity with software load balancers used in large-scale web-service environments, including HAProxy and NGINX.

• Ability to troubleshoot network and infrastructure issues affecting distributed cloud platforms.

Containers, Monitoring & Observability:

• Experience with Kubernetes orchestration services and Docker images.

• Experience with log aggregation, monitoring, and search technologies, including Elasticsearch, Logstash, Filebeat, Grafana, and rsyslog.

• Experience monitoring system health and identifying operational or performance issues across distributed environments.

Team & Operational Requirements:

• Demonstrated ability to work within a predefined, mission-focused team structure and receive technical guidance from senior technical resources.

• Demonstrated willingness to learn new technologies and leverage senior resources to expand technical capabilities.

• Ability to work independently on complex technical tasks.

• Willingness and ability to educate and train junior technical personnel.

• Ability to plan, communicate, lead, and oversee complex technical activities involving multiple groups.

• Ability to operate effectively in a fast-paced, mission-critical environment.

• Ability to support after-hours/on-call operational requirements.

Education & Experience:

• Minimum three (3) years of applicable experience is required.

• A degree in Engineering, Systems Engineering, Computer Science, Mathematics, or a related technical discipline is highly desired and may be considered equivalent to two (2) years of experience.

• Candidates must also satisfy the position-specific Linux, scripting, and distributed-systems experience requirements outlined above.

Required Certification:

• Hadoop/Cloud System Administrator Certification or comparable Cloud System/Service Certification is required.

Clearance Requirements:

• Active TS/SCI security clearance with current polygraph is required.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required.

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Additional benefits include:

• Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

• A Choice of Medical Plan Options, some with Health Savings Account (HSA)

• Vision and Dental

• Life and AD&D Benefits

• Short and Long-Term Disability

• Hospital Indemnity, Accident, and Critical Illness Insurances

• Optional Identity Theft and Legal Protection Services

• Employee Referral Bonus Eligibility up to $10,000

• Mobility Among Wyetech-supported Contracts

• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS

• Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.

• Employees receive two complimentary branded clothing orders annually.

Salary Range: $75.67 to $102.47 per hour

Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.

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