Application Engineer 3 (24x7)

Wyetech is seeking an Application Engineer Level 3 to support the TTO 4 Operations (OPS) mission as part of the Secure the Enterprise initiative. This position supports the transition from manual system security evaluation and authorization processes to an automated model emphasizing streamlined processes and approvals, continuous monitoring and assessment, and network data gathering throughout the project life cycle.

This is a blended position supporting multiple teams within ANDS, requiring skills across Systems Administration, Application Support, and Operations Support. The successful candidate will monitor and maintain application systems, troubleshoot operational issues, support cloud-based environments, and ensure the reliability, accuracy, and availability of mission-critical applications.

This position requires a rotating 12-hour shift schedule (6:00 AM–6:00 PM / 6:00 PM–6:00 AM) to provide 24/7 application support on the watchfloor.

Required Skills/Experience:

Candidates must demonstrate proficiency in at least ONE (1) of the following technical skill sets:

• Monitoring / Watchfloor Operations: Experience using monitoring tools such as Grafana, Kibana, Splunk, or Amazon CloudWatch to track application performance, system health, alerts, and operational issues.

• Systems Administration: Experience working in Linux environments, including checking system health, starting, stopping, and restarting services, reviewing system logs, monitoring resource utilization, and safely rebooting servers.

• Cloud / AWS Operations: Experience supporting AWS EC2 instances, performing service health checks, reviewing instance status, and conducting basic operational troubleshooting using the AWS Management Console or AWS CLI.

• Dataflow / Application Support: Experience with data pipeline and dataflow technologies such as Apache NiFi, Cribl, Kafka, Logstash, or similar tools. Ability to monitor application health, failed jobs, queues, data movement, and ingestion issues.

• DevOps: Experience with tools and technologies such as Terraform, Ansible, GitLab Pipelines, and Docker.

Additional Responsibilities:

• Monitor and maintain application systems to ensure data reliability, accuracy, and operational availability.

• Perform continuous performance monitoring and proactive troubleshooting, including system configuration adjustments and code modifications when necessary.

• Track system metrics, logs, dashboards, alerts, and application status to identify potential issues and prevent downtime.

• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, escalating incidents as appropriate.

• Perform Linux system administration tasks, including service management, log analysis, resource utilization monitoring, and server reboots.

• Support cloud-based operations using the AWS Console and AWS CLI to monitor EC2 instances, assess service health, and troubleshoot operational issues.

• Collaborate with Systems Administration, Engineering, and Operations teams to resolve technical issues and maintain application performance.

• Support continuous monitoring, automation, and process improvements across enterprise application environments.

• Participate in rotating day and night shifts to maintain continuous 24/7 watchfloor coverage.

The Applications Engineer designs software tools and subsystems to support software reuse and domain analysis and manages their implementation. Manages software development and support using formal specifications, dataflow diagrams, accepted design techniques, and Computer-Aided Software Engineering (CASE) tools. Reviews existing applications and recommends improvements to reduce operating time and enhance system performance. Develops, modifies, maintains, tests, debugs, and documents software applications using established engineering practices. Provides technical guidance to team personnel and supports quality assurance reviews and evaluations of existing and new software products.

Capabilities:

• Continuously monitor the health and status of security tool suites through IT system management. Maintain, upgrade, refresh, and update systems to ensure full operational capacity.

• Conduct database administration activities to monitor, report, troubleshoot, and repair degradation affecting the health and status of systems and tools within the NISIRT.

• Analyze newly identified vulnerabilities and deficiencies within the Enterprise IT/IC GovCloud security tool suite and perform gap analyses.

• Research and evaluate commercial products capable of addressing identified vulnerabilities or deficiencies within the security tool suite, as directed by the Government.

• Conduct analyses of alternatives and present findings in a Technical Analysis package for Government evaluation and solution selection.

• Collaborate with ancillary organizations to coordinate the procurement, delivery, disposal, and tracking of hardware and software required for solution implementation.

• Prepare configuration plans and software enhancement plans, and engineer solutions that interface with graphical user interfaces (GUIs) and web-based front-end applications.

• Define, design, and incorporate interfaces to retrieve and process data from various security scanning tools.

• Design, validate, and implement access controls as part of systems and service solutions.

• Enhance, modify, and test Commercial Off-the-Shelf (COTS) and Government Off-the-Shelf (GOTS) solutions and applicable hardware to ensure interoperability and compatibility with existing Enterprise IT/IC GovCloud architecture.

• Prepare Engineering Change Proposals for implemented system configuration changes.

• Define, coordinate, and schedule testing, integration, implementation, and deployment activities with dependent external interfaces and system owners.

• Deploy security solutions across the IT Enterprise Network, including hardware installation and software implementation, to ensure a fully functional computing environment.

• Prepare and conduct security tool instruction and training for authorized users regarding newly deployed capabilities and functions within the Agency Enterprise IT/IC GovCloud security tool suite, as directed by the Government.

Qualifications:

All experience and education must be in a technical field directly related to the labor category. Diplomas, GED certificates, and degrees must be from accredited institutions.

Candidates must meet one (1) of the following education and experience combinations:

• High School Diploma/GED and a minimum of ten (10) years of relevant experience.

• Associate's Degree and a minimum of eight (8) years of relevant experience.

• Bachelor's Degree and a minimum of six (6) years of relevant experience.

• Master's Degree and a minimum of four (4) years of relevant experience.

• Doctorate's Degree and a minimum of two (2) years of relevant experience.

Additional Qualifications:

• Proficiency in at least one of the required technical skill areas: Monitoring/Watchfloor Operations, Linux Systems Administration, AWS Cloud Operations, Dataflow/Application Support, or DevOps.

• Ability to monitor, troubleshoot, and maintain mission-critical application environments.

• Ability to identify system degradation, investigate operational issues, and escalate incidents appropriately.

• Strong analytical, troubleshooting, communication, and collaboration skills.

• Ability and willingness to work rotating 12-hour shifts (6:00 AM–6:00 PM / 6:00 PM–6:00 AM) supporting 24/7 watchfloor operations.

• Due to federal contract requirements, United States Citizenship and a position-appropriate security clearance are required (e.g., Active TS/SCI security clearance with agency-appropriate polygraph). Required Clearance: TS/SCI FS Polygraph. 

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

• Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Additional benefits include:

• Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

• A Choice of Medical Plan Options, some with Health Savings Account (HSA)

• Vision and Dental

• Life and AD&D Benefits

• Short and Long-Term Disability

• Hospital Indemnity, Accident, and Critical Illness Insurances

• Optional Identity Theft and Legal Protection Services

• Employee Referral Bonus Eligibility up to $10,000

• Mobility Among Wyetech-supported Contracts

• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS

• Various team-building events throughout the year, such as monthly lunches, summer company picnic, and an annual holiday party.

• Employees receive two complimentary branded clothing orders annually.

Hourly Pay Range: $69.64–$94.31

Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications; and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.

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